CONTACT US

Opening hours
9:00 to 5:30 Monday - Friday
Closed Weekends, Bank Holidays and the Christmas period.

Email orders / enquiries
Customer Service (support@davekki.com)
(24/7 email support)

Telephone orders / enquiries
01945 232 001
(9:00 - 5:30 Monday - Friday)

Head office address
D'Avekki Studios Ltd
Fleetwood
West End
Gorefield
Cambridgeshire
PE13 4PH

HELP & SUPPORT

If you've got a question, chances are you'll find the answer to it here. Or if you'd rather ask us directly, just use our contact details over on the left. We're always happy to help!

ORDERING AND DELIVERY

Payment
We accept Paypal, as well as debit cards, credit cards, and cheques. If you use Paypal, you don't need to create an account with us - just select "Express Checkout" and we'll use the delivery address and email address Paypal provides. If you don't want to use Paypal or you'd like to enter a different delivery address, please use our full checkout.

Delivery
Delivery to the UK and EU is FREE. We use Royal Mail First Class post within the UK and Royal Mail Airmail elsewhere. Guaranteed next day Special Delivery (UK only) can be added on the basket page. For countries outside the EU please see our Delivery page for shipping charges.

Returns
Ordered the wrong thing? Not quite what you expected? No problems, just email us and we'll provide a freepost label for you to print out. We can also help you pick the perfect exchange or simply process a full refund when we receive your return.